Shipping Policy

Shipping Rates and Delivery
Estimates
 Shipping charges for your order will be calculated and displayed at checkout.
 We offer standard and expedited shipping options.
 Delivery estimates will be provided to you once your order is confirmed.
Shipment Processing Time
 All orders are processed within 1-2 business days.
 Orders are not shipped or delivered on weekends or holidays.
Minimum and Maximum
Delivery Timelines
 Standard Shipping:

 Minimum delivery time: 3 business days
 Maximum delivery time: 7 business days

 Expedited Shipping:

 Minimum delivery time: 1 business day
 Maximum delivery time: 3 business days

Please note that these timelines are approximate and are subject to change based
on factors such as order volume, holidays, and unforeseen circumstances.
Shipping Destinations
 We currently ship to addresses within India.
 For international shipping, please contact us for shipping options and rates.
Shipment Confirmation and
Order Tracking

 You will receive a shipment confirmation email once your order has been
shipped containing your tracking number(s).
 The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
 TCPOLICY is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer
(tariffs, taxes, etc.).
Damages
 madhavcreation is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier or our
support team directly to file a claim.
Returns Policy
 Our Return & Refund Policy provides detailed information about options and
procedures for returning your order.
Questions
 If you have any questions about the shipping policy, please contact us at
info@madhavcreation.com

Refund and Returns Policy

Return and Refund Policy
Returns
Thank you for shopping at madhavcreation. We are committed to providing a hassle-free
shopping experience and want you to be satisfied with your purchase.
If you are not entirely satisfied with your purchase, we’re here to help.
Returns Eligibility
 To be eligible for a return, your item must be unused and in the same condition
that you received it.
 Your item must be in the original packaging.
 Your item needs to have the receipt or proof of purchase.
Returns Process

  1. Contact our customer service team within 14 days of receiving your order to
    initiate the return process.
  2. Our team will provide you with a return authorization and instructions on how
    to return the item.
  3. Pack the item securely and ship it to the provided address.
  4. Once your return is received and inspected, we will send you an email to notify
    you that we have received your returned item.
  5. We will process the refund to your original method of payment within 7 days
    after receiving the returned item.
    Refunds
     Once your return is received and inspected, we will send you an email to notify
    you that we have received your returned item.
     We will also notify you of the approval or rejection of your refund.
     If approved, the refund will be processed, and a credit will automatically be
    applied to your original method of payment.
    Exchanges
     If you need to exchange an item for a different size or color, please contact our
    customer service team.
    Shipping
     You will be responsible for paying for your own shipping costs for returning
    your item. Shipping costs are non-refundable.
    Contact Us

If you have any questions about our Return and Refund Policy, please contact us:
 Email: info@madhavcreation.com
You can return the Product within 14 days of delivery. Please be noted that the
shipping charges, if any, are non-refundable. We’re sure that while raising a return
request, you will take care of the below points which will help our returns team to
quickly process your request. please make sure that the original tags, labels, and

packaging is retained, the product is not damaged.